Updates & Frequently Asked Questions

Yes, all deliveries must be received in-person by the ordering customer at the time of arrival. Drivers will wait for a 10 minute grace period before being routed to their next delivery. More than one violation of this policy will result in a $15 fee added to the next order. If circumstances call for contactless delivery, those arrangements must be made with the office operator AT THE TIME OF ORDERING. We cannot switch from in person to contactless delivery after the order is accepted. This policy ensures all customers receive our premium level of service. We appreciate your understanding and cooperation in this matter.

We service Orange County cities Aliso Viejo, Costa Mesa, Coto de Caza, Dana Point, Foothill Ranch, Fountain Valley, Huntington Beach, Irvine, Ladera Ranch, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Newport Beach, Mission Viejo, Rancho Santa Margarita, San Clemente, Santa Ana, and Trabuco Canyon.

No, we are a residential delivery only.

No. However, orders must meet our order minimum of $50 before any discounts are applied. Additionally, all deliveries must be received in-person by the ordering customer at the time of arrival. Drivers will wait for a 10 minute grace period before being routed to their next delivery. More than one violation of this policy will result in a $15 fee added to the next order.

Residential locations ONLY (Houses, condos, apartments) No Hotels, restaurants, parks, or public places of any kind.

Unfortunately, we do not have the hotel’s permission and therefore are unable to deliver to such locations.

Typically, 30-60 minutes, but up to 90min depending on current conditions. You will receive an automatic text message with a link to track your order once your driver is on the way to you. (Similar to Postmates or Uber) We always recommend waiting to place your order when you are ready at home to receive it.

Yes. If circumstances call for contactless delivery, those arrangements must be made with the office operator AT THE TIME OF ORDERING. We cannot switch from in person to contactless delivery after the order is accepted.

No, we understand and value everyone’s privacy and therefore provide a fast and discreet service for your delivery needs.

No. All of our flower medication is pre-packaged in eighth of an ounce jars.

Yes, the Herbsmith battery is 510 threaded and fits all the available cartridges.

Press 5 times FAST to turn on. More info here https://www.theherbsmith.com/our-battery.

All our jars/preroll tubes are color coordinated, Blue for Indica, Pink for Sativa, and Green for Hybrid. Gold jars are for Exotics, and clear preroll tubes are for the House Regular Hybrid Prerolls.

Sativa's are known for their “head high,” an invigorating, energizing effect that can help reduce anxiety or stress and increase creativity and focus. Indica's are typically associated with full-body effects, such as increasing deep relaxation and reducing insomnia. Hybrid's are a combination of both.

We are currently accepting Cash, PayPal, Venmo, and Apple Pay. No membership or account necessary. Effective February 1, 2025, a 3% surcharge will be applied to all credit card payments.

We offer a 15% discount for veterans, senior citizens, and disabled persons with valid proof.

Discounts will not be applied to specialty items such as EXOTICS or 5 Gram Specials (this will be noted in the product description on the menu).

First Time, Happy Hour, and mixed strain Bulk discounts are all applied after we receive your order. You will receive an updated total in Email and Text.

Tips are always appreciated but never required! You may tip your driver with cash upon delivery, there is also a tipping option on PayPal.